Privacy Policy

1. Introduction

Welcome to Jhansi Event & City Mall ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or make purchases through our platform.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and billing/delivery address.
• Account Information: Login credentials and profile details when you register an account.
• Order Information: Products purchased, payment method (cash on delivery), and order history.
• Device & Usage Data: IP address, browser type, pages visited, and interaction with our website.

3. How We Use Your Information

• To process and deliver your orders and bookings.
• To communicate with you regarding your account, orders, or customer support requests.
• To improve our website, services, and product offerings.
• To send promotional messages and updates (only if you have opted in).
• To comply with legal obligations and prevent fraud.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Service Providers: Delivery partners and payment gateways necessary to complete transactions.
• Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the data we hold about you.

To exercise these rights, contact us at 8887737774 or via WhatsApp.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Phone: 8887737774
• WhatsApp: 8887737774
• Address: Sipri Bazar, Jhansi, Uttar Pradesh